Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo

Crossroads Inn & Suites – A Favorite for Families in Gatlinburg

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From$71 /night
Check-in
22Jul
Check-out
23Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg
-
Next to Great Smoky Mountains National Park
Great
8.2
8.2
/10
3.8
3.6
/5

Rooms & Amenities

Crossroads Inn & Suites offers recently refreshed rooms with premium bedding, air conditioning, and free WiFi. Options include One King Bed with a seasonal fireplace, Two Queen Beds rooms, and Two Bedroom Family Suites with full kitchens. All rooms have flat-screen TVs, mini-fridges, microwaves, and coffee makers. Select rooms feature jacuzzi tubs and mountain views.

Dining & Breakfast

A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM, featuring waffles, scrambled eggs, sausage, bacon, biscuits and gravy, fresh pastries, and fruit. Nearby dining options include Little House of Pancakes, a classic steakhouse on the Little Pigeon River, and a lively Mexican restaurant.

Leisure & Activities

The hotel has a seasonal outdoor pool with a splash area and lounge chairs. Nearby attractions include Ripley's Aquarium of the Smokies, the Gatlinburg SkyBridge, and Anakeesta theme park. Whitewater rafting on the Big Pigeon River and Jeep rentals for exploring the Smoky Mountains are available.

Location & Access

The hotel is in downtown Gatlinburg, a short walk from the Gatlinburg Convention Center, Ripley's Aquarium Trolley Station, and the Great Smoky Mountains National Park. McGhee Tyson Airport is 75 km away. The Gatlinburg Space Needle and local shops like Cooter's Place are within walking distance.

Services & Accessibility

The 24-hour front desk assists with local recommendations. ADA-compliant rooms have widened doorways and grab bars. Free parking, a fitness center, guest laundry, and a computer station are available. The Gatlinburg Trolley Route stops nearby for easy transit.

“Crossroads Inn & Suites seems to offer a mixed bag, but the location near Gatlinburg's main attractions is a definite plus for those wanting to be in the heart of the action. While some rooms might need a refresh, the friendly female staff and the clean, heated kiddy pool stand out as highlights. For a budget-friendly stay focused on location, it's worth considering, but be aware of potential inconsistencies.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • King Suite seasonal fireplace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds
    4 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • One King Bed Jacuzzi
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Sun loungers
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Location

440 Parkway, Gatlinburg
Explore Gatlinburg
Local Experience
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14 minutes walking
Majestic park with diverse wildlife, hiking trails, and stunning views. Perfect for outdoor enthusiasts.
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14 minutes walking
Award-winning aquarium featuring interactive exhibits and diverse marine life. Ideal for families.
Gatlinburg Space Needle
Gatlinburg Space Needle
15 minutes walking
Iconic observation tower offering panoramic views and a glass-floored observation deck.
Historic Ogle Log Cabin
Historic Ogle Log Cabin
5 minutes walking
Charming historical site showcasing 19th-century log cabin architecture and local history.
Ober Gatlinburg Ski Resort
5 minutes drive
Thrilling ski and snowboard options available in winter, with snow tubing and wildlife encounters.
Guided Hiking Tours
14 minutes walking
Local tours offering tailored hiking experiences in the Beautiful Smoky Mountains.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
15 minutes walking
Scenic lift rides with breathtaking views and a sky bridge perfect for relaxation.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
Casual BBQ spot known for smoked meats and Southern classics in a family-friendly environment.
Pearls Pie in the Sky
6 minutes walking
Charming dessert cafe offering delicious pies and a cozy atmosphere, ideal for dessert lovers.
New York Pizza & Pasta
7 minutes walking
Casual dining with an extensive menu of pizza and pasta dishes, suitable for all ages.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14 minutes walking
Unique theatre offering comedic performances and variety shows, perfect for a fun evening out.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
15 minutes walking
Interactive haunted house experience filled with thrilling surprises, suitable for adventurous guests.
Tips on navigating the city
  • City Centre
    Gatlinburg 3 min  ·  700 ft
  • Airports
    McGhee Tyson (TYS) 116 min  ·  48.0 mi
    Asheville Regional (AVL) 205 min  ·  84.9 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1154 verified reviews
8.2 /10
Great
81 %
Recommend
Breakfast
8.9/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.2/10
Free WiFi
8.4/10
Location
9.2/10
Paid Wi-Fi
7.4/10
Staff
8.7/10
Value for money
8.5/10
Pros
Great breakfast
Helpful staff
Hot food
Quick refills
Cons
Uncomfortable beds
Frayed carpet
Overpriced stay
Scary elevator
Guest reviews
based on 1811 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Crossroads Inn & Suites
What is the distance from Crossroads Inn & Suites to the Great Smoky Mountains National Park?
Crossroads Inn & Suites is located 1.6 km (2 km) from the Great Smoky Mountains National Park.
What transportation options are available to the Gatlinburg Convention Center from Crossroads Inn & Suites?
The Gatlinburg Convention Center is a 15-minute walk (1 km) from Crossroads Inn & Suites.
What popular attractions are within walking distance from Crossroads Inn & Suites?
Nearby attractions include the Dukes of Hazzard Museums and Shops and Ripley's Aquarium, both just a short walk away.
What amenities are provided in the rooms at Crossroads Inn & Suites?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, a microwave, and a refrigerator.
What dining options are available on-site at Crossroads Inn & Suites?
The hotel provides a grab-and-go breakfast each morning.
Are there restaurants nearby Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), El Sonador Mexican Restaurant (0.5 km), and Ole Red (0.5 km).
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
Does Crossroads Inn & Suites have any fitness facilities?
Guests can use the on-site fitness center for their workouts.
Is parking available at Crossroads Inn & Suites?
Free parking is available on-site, but reservation is required.
What recreational facilities does Crossroads Inn & Suites offer?
The property features a seasonal outdoor saltwater pool with sun loungers and umbrellas.
What kind of view can guests expect from the rooms at Crossroads Inn & Suites?
All rooms at Crossroads Inn & Suites offer views of the pool.
Is there any business service available at Crossroads Inn & Suites?
The hotel features a 24-hour computer station in the lobby for business needs.
What languages are spoken by the staff at Crossroads Inn & Suites?
The staff primarily speaks English.

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