Crossroads Inn & Suites – A Favorite for Families in Gatlinburg
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Key details
About the Hotel
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
-
Next to Great Smoky Mountains National Park
Great
8.4
8.2
/10
3.7
3.2
/5
Loved by guests
Clean rooms
Fast check-in
Soft pillows
Smooth process
Great location
"The property is In the perfect location to walk everywhere."
Jami from United States
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"Rooms are clean and much larger than average hotel rooms, Staff is helpful and friendly (especially Crissy!)."
Kate N from United States
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"Daily wildlife visits were a plus."
Nicole
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Rooms & Amenities
Crossroads Inn & Suites offers recently refreshed rooms with premium bedding, air conditioning, and free WiFi. Options include One King Bed with a seasonal fireplace, Two Queen Beds rooms, and Two Bedroom Family Suites with full kitchens. All rooms have flat-screen TVs, mini-fridges, microwaves, and coffee makers. Select rooms feature jacuzzi tubs and mountain views.
Dining & Breakfast
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM, featuring waffles, scrambled eggs, sausage, bacon, biscuits and gravy, fresh pastries, and fruit. Nearby dining options include Little House of Pancakes, a classic steakhouse on the Little Pigeon River, and a lively Mexican restaurant.
Leisure & Activities
The hotel has a seasonal outdoor pool with a splash area and lounge chairs. Nearby attractions include Ripley's Aquarium of the Smokies, the Gatlinburg SkyBridge, and Anakeesta theme park. Whitewater rafting on the Big Pigeon River and Jeep rentals for exploring the Smoky Mountains are available.
Location & Access
The hotel is in downtown Gatlinburg, a short walk from the Gatlinburg Convention Center, Ripley's Aquarium Trolley Station, and the Great Smoky Mountains National Park. McGhee Tyson Airport is 75 km away. The Gatlinburg Space Needle and local shops like Cooter's Place are within walking distance.
Services & Accessibility
The 24-hour front desk assists with local recommendations. ADA-compliant rooms have widened doorways and grab bars. Free parking, a fitness center, guest laundry, and a computer station are available. The Gatlinburg Trolley Route stops nearby for easy transit.
“Crossroads Inn & Suites seems to offer a mixed bag, but the location near Gatlinburg's main attractions is a definite plus for those wanting to be in the heart of the action. While some rooms might need a refresh, the friendly female staff and the clean, heated kiddy pool stand out as highlights. For a budget-friendly stay focused on location, it's worth considering, but be aware of potential inconsistencies.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Suite seasonal fireplace
2 persons
28 m²
1 King-size bed
Shower
Fireplace
room details
Queen Room Two Queen Beds
4 persons
26 m²
2 King Size Beds
Shower
Heating
room details
One King Bed Jacuzzi
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Deluxe King Room
2 persons
1 m²
1 King-size bed
Shower
Fireplace
room details
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
Parking
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
Map view
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
1.1
km
Landmark
Ole Smoky Tennessee Moonshine
1.2
km
Landmark
Souvenir shopping
1.1
km
Landmark
Gatlinburg Space Needle
1.2
km
Convention Centre
Gatlinburg Convention Center
1.2
km
Landmark
Anakeesta
1.1
km
Landmark
Ripley's Haunted Adventure
1.2
km
Museum
Hollywood Star Cars Museum
1.2
km
Ski Lift
Gatlinburg SkyLift Park
1.2
km
Theatre
Sweet Fanny Adams Theatre
1.1
km
Amusement Park
Earthquake
1.2
km
Landmark
Amazing Mirror Maze
1.2
km
Landmark
Gatlinburg First United Methodist Church
750 m
Landmark
Ripley's Believe It or Not Gatlinburg
850 m
Museum
Gatlinburg Pinball Museum
900 m
Landmark
Ole Smoky Barrelhouse
1.2
km
Museum
Christ in the Smokies Museum and Gardens
1.2
km
Landmark
Mysterious Mansion
1.2
km
Museum
Salt and Pepper Shaker Museum
1.2
km
Landmark
World of Illusions
1.2
km
Landmark
Gatlinburg Mountain Coaster
5.1
km
Landmark
Hillbilly Golf
5.1
km
Landmark
Ripley's Davy Crockett Mini-Golf
5.1
km
Nearby
379 Parkway
Tsali Monument
250 m
631 Parkway
Guinness World Records Adventure
460 m
National Park
Great Smoky Mountains National Park
1.1
km
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
350 m
519 Parkway
Doc Collier Moonshine Distillery
180 m
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
200 m
623 Parkway
Ripley's Marvelous Mirror Maze
430 m
Restaurants
Donut Friar
620 m
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
470 m
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
470 m
576 Parkway
Baskin Robbins Ice Cream & Yogurt
480 m
604 Parkway
New York Pizza & Pasta
520 m
611 Parkway Mountain Mall
Parton's Deli
5.2
km
332 Parkway
Tennessee Jed's
570 m
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
580 m
631 Parkway Suite Baskins Square
Ben & Jerry's
600 m
638 Parkway
Coffee and Company
620 m
634 Parkway Ste 13
The Village Cafe & Creamery
600 m
634 Parkway Shop #17
Fannie Farkle's
670 m
656 Parkway
Explore Gatlinburg
Local Experience
Top Attractions
Activities
Dining
Entertainment
Great Smoky Mountains National Park
14 minutes walking
Majestic park with diverse wildlife, hiking trails, and stunning views. Perfect for outdoor enthusiasts.
Ripley's Aquarium of the Smokies
14 minutes walking
Award-winning aquarium featuring interactive exhibits and diverse marine life. Ideal for families.
Gatlinburg Space Needle
15 minutes walking
Iconic observation tower offering panoramic views and a glass-floored observation deck.
Historic Ogle Log Cabin
5 minutes walking
Charming historical site showcasing 19th-century log cabin architecture and local history.
Ober Gatlinburg Ski Resort
5 minutes drive
Thrilling ski and snowboard options available in winter, with snow tubing and wildlife encounters.
Guided Hiking Tours
14 minutes walking
Local tours offering tailored hiking experiences in the Beautiful Smoky Mountains.
Gatlinburg SkyLift Park
15 minutes walking
Scenic lift rides with breathtaking views and a sky bridge perfect for relaxation.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
Casual BBQ spot known for smoked meats and Southern classics in a family-friendly environment.
Pearls Pie in the Sky
6 minutes walking
Charming dessert cafe offering delicious pies and a cozy atmosphere, ideal for dessert lovers.
New York Pizza & Pasta
7 minutes walking
Casual dining with an extensive menu of pizza and pasta dishes, suitable for all ages.
Sweet Fanny Adams Theatre
14 minutes walking
Unique theatre offering comedic performances and variety shows, perfect for a fun evening out.
Ripley's Haunted Adventure
15 minutes walking
Interactive haunted house experience filled with thrilling surprises, suitable for adventurous guests.
Tips on navigating the city
City Centre
Gatlinburg3 min
·
200 m
Airports
McGhee Tyson Airport (TYS)112 min
·
74.6
km
Asheville Regional Airport (AVL)206 min
·
136.7
km
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn
FAQs
About Crossroads Inn & Suites
What is the distance from Crossroads Inn & Suites to the Great Smoky Mountains National Park?
Crossroads Inn & Suites is located 1.6 km (2 km) from the Great Smoky Mountains National Park.
What transportation options are available to the Gatlinburg Convention Center from Crossroads Inn & Suites?
The Gatlinburg Convention Center is a 15-minute walk (1 km) from Crossroads Inn & Suites.
What popular attractions are within walking distance from Crossroads Inn & Suites?
Nearby attractions include the Dukes of Hazzard Museums and Shops and Ripley's Aquarium, both just a short walk away.
What amenities are provided in the rooms at Crossroads Inn & Suites?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, a microwave, and a refrigerator.
What dining options are available on-site at Crossroads Inn & Suites?
The hotel provides a grab-and-go breakfast each morning.
Are there restaurants nearby Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), El Sonador Mexican Restaurant (0.5 km), and Ole Red (0.5 km).
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
Does Crossroads Inn & Suites have any fitness facilities?
Guests can use the on-site fitness center for their workouts.
Is parking available at Crossroads Inn & Suites?
Free parking is available on-site, but reservation is required.
What recreational facilities does Crossroads Inn & Suites offer?
The property features a seasonal outdoor saltwater pool with sun loungers and umbrellas.
What kind of view can guests expect from the rooms at Crossroads Inn & Suites?
All rooms at Crossroads Inn & Suites offer views of the pool.
Is there any business service available at Crossroads Inn & Suites?
The hotel features a 24-hour computer station in the lobby for business needs.
What languages are spoken by the staff at Crossroads Inn & Suites?