Crossroads Inn & Suites – A Favorite for Families in Gatlinburg
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Key details
About the Hotel
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
-
Next to Great Smoky Mountains National Park
Great
8.4
8.2
/10
3.7
3.1
/5
Loved by Crossroads Inn & Suites guests
Clean rooms
Fast check-in
Soft pillows
Smooth process
Great location
"The property is In the perfect location to walk everywhere."
Jami from United States
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"Rooms are clean and much larger than average hotel rooms, Staff is helpful and friendly (especially Crissy!)."
Kate N from United States
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"Daily wildlife visits were a plus."
Nicole
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Rooms & Amenities
Crossroads Inn & Suites offers recently refreshed rooms with premium bedding, air conditioning, and free WiFi. Options include One King Bed with a seasonal fireplace, Two Queen Beds rooms, and Two Bedroom Family Suites with full kitchens. All rooms have flat-screen TVs, mini-fridges, microwaves, and coffee makers. Select rooms feature jacuzzi tubs and mountain views.
Dining & Breakfast
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM, featuring waffles, scrambled eggs, sausage, bacon, biscuits and gravy, fresh pastries, and fruit. Nearby dining options include Little House of Pancakes, a classic steakhouse on the Little Pigeon River, and a lively Mexican restaurant.
Leisure & Activities
The hotel has a seasonal outdoor pool with a splash area and lounge chairs. Nearby attractions include Ripley's Aquarium of the Smokies, the Gatlinburg SkyBridge, and Anakeesta theme park. Whitewater rafting on the Big Pigeon River and Jeep rentals for exploring the Smoky Mountains are available.
Location & Access
The hotel is in downtown Gatlinburg, a short walk from the Gatlinburg Convention Center, Ripley's Aquarium Trolley Station, and the Great Smoky Mountains National Park. McGhee Tyson Airport is 75 km away. The Gatlinburg Space Needle and local shops like Cooter's Place are within walking distance.
Services & Accessibility
The 24-hour front desk assists with local recommendations. ADA-compliant rooms have widened doorways and grab bars. Free parking, a fitness center, guest laundry, and a computer station are available. The Gatlinburg Trolley Route stops nearby for easy transit.
“Crossroads Inn & Suites seems to offer a mixed bag, but the location near Gatlinburg's main attractions is a definite plus for those wanting to be in the heart of the action. While some rooms might need a refresh, the friendly female staff and the clean, heated kiddy pool stand out as highlights. For a budget-friendly stay focused on location, it's worth considering, but be aware of potential inconsistencies.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Suite seasonal fireplace
2 persons
305 sq. feet
1 King-size bed
Shower
Fireplace
room details
Queen Room Two Queen Beds
4 persons
280 sq. feet
2 King Size Beds
Shower
Heating
room details
One King Bed Jacuzzi
2 persons
305 sq. feet
1 King-size bed
Shower
Heating
room details
Deluxe King Room
2 persons
15 sq. feet
1 King-size bed
Shower
Fireplace
room details
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities:
Great
8.4/10Review score
General
No smoking on site
Free Wi-Fi
Parking
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Crossroads Inn & Suites Location
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
Map view
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
3600 ft
Landmark
Ole Smoky Tennessee Moonshine
4000 ft
Landmark
Souvenir shopping
3600 ft
Landmark
Gatlinburg Space Needle
4000 ft
Convention Centre
Gatlinburg Convention Center
4000 ft
Landmark
Anakeesta
3600 ft
Landmark
Ripley's Haunted Adventure
4000 ft
Museum
Hollywood Star Cars Museum
4000 ft
Ski Lift
Gatlinburg SkyLift Park
4000 ft
Theatre
Sweet Fanny Adams Theatre
3600 ft
Amusement Park
Earthquake
4000 ft
Landmark
Amazing Mirror Maze
4000 ft
Landmark
Gatlinburg First United Methodist Church
2500 ft
Landmark
Ripley's Believe It or Not Gatlinburg
2800 ft
Museum
Gatlinburg Pinball Museum
3000 ft
Landmark
Ole Smoky Barrelhouse
4000 ft
Museum
Christ in the Smokies Museum and Gardens
4000 ft
Landmark
Mysterious Mansion
4000 ft
Museum
Salt and Pepper Shaker Museum
4000 ft
Landmark
World of Illusions
4000 ft
Landmark
Gatlinburg Mountain Coaster
3.2
mi
Landmark
Hillbilly Golf
3.2
mi
Landmark
Ripley's Davy Crockett Mini-Golf
3.2
mi
Nearby
379 Parkway
Tsali Monument
900 ft
631 Parkway
Guinness World Records Adventure
1600 ft
National Park
Great Smoky Mountains National Park
3600 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1200 ft
519 Parkway
Doc Collier Moonshine Distillery
600 ft
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
700 ft
623 Parkway
Ripley's Marvelous Mirror Maze
1500 ft
Restaurants
Donut Friar
2100 ft
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
1600 ft
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
1600 ft
576 Parkway
Baskin Robbins Ice Cream & Yogurt
1600 ft
604 Parkway
New York Pizza & Pasta
1800 ft
611 Parkway Mountain Mall
Parton's Deli
3.2
mi
332 Parkway
Tennessee Jed's
1900 ft
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
2000 ft
631 Parkway Suite Baskins Square
Ben & Jerry's
2000 ft
638 Parkway
Coffee and Company
2100 ft
634 Parkway Ste 13
The Village Cafe & Creamery
2000 ft
634 Parkway Shop #17
Fannie Farkle's
2200 ft
656 Parkway
Explore Gatlinburg
Local Experience
Top Attractions
Activities
Dining
Entertainment
Great Smoky Mountains National Park
14 minutes walking
Majestic park with diverse wildlife, hiking trails, and stunning views. Perfect for outdoor enthusiasts.
Ripley's Aquarium of the Smokies
14 minutes walking
Award-winning aquarium featuring interactive exhibits and diverse marine life. Ideal for families.
Gatlinburg Space Needle
15 minutes walking
Iconic observation tower offering panoramic views and a glass-floored observation deck.
Historic Ogle Log Cabin
5 minutes walking
Charming historical site showcasing 19th-century log cabin architecture and local history.
Ober Gatlinburg Ski Resort
5 minutes drive
Thrilling ski and snowboard options available in winter, with snow tubing and wildlife encounters.
Guided Hiking Tours
14 minutes walking
Local tours offering tailored hiking experiences in the Beautiful Smoky Mountains.
Gatlinburg SkyLift Park
15 minutes walking
Scenic lift rides with breathtaking views and a sky bridge perfect for relaxation.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
Casual BBQ spot known for smoked meats and Southern classics in a family-friendly environment.
Pearls Pie in the Sky
6 minutes walking
Charming dessert cafe offering delicious pies and a cozy atmosphere, ideal for dessert lovers.
New York Pizza & Pasta
7 minutes walking
Casual dining with an extensive menu of pizza and pasta dishes, suitable for all ages.
Sweet Fanny Adams Theatre
14 minutes walking
Unique theatre offering comedic performances and variety shows, perfect for a fun evening out.
Ripley's Haunted Adventure
15 minutes walking
Interactive haunted house experience filled with thrilling surprises, suitable for adventurous guests.
Tips on navigating the city
City Centre
Gatlinburg3 min
·
700 ft
Airports
McGhee Tyson Airport (TYS)112 min
·
46.4
mi
Asheville Regional Airport (AVL)206 min
·
85.0
mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1167 verified reviews
8.3/10
Great
81%
Recommend
Breakfast
8.8/10
Cleanliness
8.6/10
Comfort
8.6/10
Facilities
8.4/10
Free Wi-Fi
9.3/10
Location
9.3/10
Paid Wi-Fi
7.7/10
Staff
8.8/10
Value for money
8.7/10
Pros
Great breakfast
Helpful staff
Hot food
Quick refills
Cons
Uncomfortable beds
Frayed carpet
Overpriced stay
Scary elevator
Guest reviews
based on 2228 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crossroads Inn & Suites
What is the distance from Crossroads Inn & Suites to the Great Smoky Mountains National Park?
Crossroads Inn & Suites is located 1.6 km (2 km) from the Great Smoky Mountains National Park.
What transportation options are available to the Gatlinburg Convention Center from Crossroads Inn & Suites?
The Gatlinburg Convention Center is a 15-minute walk (1 km) from Crossroads Inn & Suites.
What popular attractions are within walking distance from Crossroads Inn & Suites?
Nearby attractions include the Dukes of Hazzard Museums and Shops and Ripley's Aquarium, both just a short walk away.
What amenities are provided in the rooms at Crossroads Inn & Suites?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, a microwave, and a refrigerator.
What dining options are available on-site at Crossroads Inn & Suites?
The hotel provides a grab-and-go breakfast each morning.
Are there restaurants nearby Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), El Sonador Mexican Restaurant (0.5 km), and Ole Red (0.5 km).
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
Does Crossroads Inn & Suites have any fitness facilities?
Guests can use the on-site fitness center for their workouts.
Is parking available at Crossroads Inn & Suites?
Free parking is available on-site, but reservation is required.
What recreational facilities does Crossroads Inn & Suites offer?
The property features a seasonal outdoor saltwater pool with sun loungers and umbrellas.
What kind of view can guests expect from the rooms at Crossroads Inn & Suites?
All rooms at Crossroads Inn & Suites offer views of the pool.
Is there any business service available at Crossroads Inn & Suites?
The hotel features a 24-hour computer station in the lobby for business needs.
What languages are spoken by the staff at Crossroads Inn & Suites?